Business Contact Center

Business Contact Center

Reaching out and getting in contact with your customers is important to acquire, develop and retain them. Today our customers search for skilled, flexible and result-oriented personnel to care for their existing customers and acquire new ones.

We at Passion4Call are passionate about direct contact with customers. We love to listen to them, talk with them about new technologies and opportunities and guide them towards solutions our customers propose to them.

OUR CORE CAPABILITIES

Acquisition
  • Appointment planning
  • Diary management
  • Lead generation
  • Telesales Inbound
  • Telesales Outbound
  • Win-back
Maintenance
  • Technical Helpdesk
  • Data enrichment
  • Customer profiling
  • Collection Calls
  • Booking Calls
  • Back-office
Development
  • Tele-account Management
  • Cross-selling
  • Up-selling
Retention
  • Loyalty programs
  • Welcome calls
  • Price optimization
  • Save team
  • Contact Strategy on the basis of the purchasing habits of the custome
Business Contact Center
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